Include a toggle or for filtering for open and completed/resolved tasks so it's easier to identify what needs addressing without having to scroll.
1
Would there be any way you can add some kind of tracking for "time" and/or "tasks" allowance on a monthly basis. With my monthly care plans (and I'm sure its the same with some other people), we either offer monthly "time" available each month, or a set amount of "tasks" each month (or sometimes "unlimited tasks" on larger plans). So let me explain how it could work in WP Feedback. You'd maybe first select if you either track by "time" or "tasks" as a global or per site option. Then for each client/site you could enter the amount of "time" or "tasks" they get each month, and also set their monthly reset/renewal date. Then, whenever a task is completed on their site, it either deducts the time for that task (since you already have time tracking) from their monthly time available, or just deducts 1 "task" from their task allowance. Obviously if they had "unlimited" it wouldn't need to do this. Then on their monthly reset date, it just resets back to the default monthly allowance. This would personally be an awesome feature for my business, as I currently do this somewhat manually/separately with a custom plugin I made - and I'm sure others would find it useful too. I see your agency also offers "monthly support tasks" on a time basis too. One thing is that maybe some tasks you'd not want to count towards their monthly time/tasks, so it could maybe be a checkbox somewhere (admin only) on the task popup, possibly in the "tasks status" tab, so before you set it as complete, you can select an option like "Count towards monthly tasks." Finally, this is somewhat a separate suggestion that just came to mind now, one step further is that we also offer extra "development hours" which they can purchase for more advanced work/tasks/changes to their site etc. It would be nice if there was a way for them to possibly purchase development hours directly via the tool (or just enter this manually), then with the time tracking tool for tasks, we can optionally deduct that time from their "development hours" instead.
0
Very much like Slack, being able to use the same login to access multiple Atarim accounts - For multiple brands or if working with multiple companies that are using Atarim for collaboration.
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I think it would be great to integrate Atarim with The Hub like you did with MainWP, but with one big difference: the Hub has its own built-in client billing solution. So, it will be great time-saver option to create and send invoices according to the real time spent on Atarim Tasks with a couple of clicks. Or to track real task time spent according to client's support plan. Think about it!
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It's annoying for clients uploading lots of images with the Atarim Wordpress tool to have to share a text comment before they can upload the image. Can this restriction be lifted? We reach a stage in our projects where clients need to share images to replace placeholder images and Atarim currently requires anyone who wishes to upload an image to first leave a comment, wait for it to be saved, and then they can add the image and wait again for it to be saved... Normal client behaviour is they attempt to just add the image on its own and then they get an error message. After they do this a few times they just email us the images because they are fed up.
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Centralise comments from Figma projects with 2-way sync. If possible, enhance the Figma collaboration tools significantly with: Statuses and Priority Internal Tasks (visible only to the core team and not to clients/stakeholders) Allow clients/stakeholders to use their Atarim logins to collaborate on Figma items Add Project Stages and deadlines to Figma Auto screenshot and Screenshot annotation within Figma comments.
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Since Atarim has single-click login to all client sites - that would mean that all team members logging in to Atarim would be prime targets for attacks. Normally, team members have a different password for each WordPress site - with Atarim, one password equals access to every site, and with Admin Privileges. I would highly encourage this feature to be added quickly for security purposes.
2
A file manager interface (very similar to a file manager in WordPress), where users will be able to host files on specific projects and view all files that have been uploaded to tasks. Getting us closer to being able to manage projects fully inside Atarim, the file manager will make it super easy for users to have access to all files attached to a project. They can upload files, delete and move them inside of a folder structure.
2
In many areas of the dashboard, there's a need to refresh or click around to view the latest changes to a project, task, comment, or time entry. EVERYthing should work in realtime.
1
Add the ability to use @user to notify users of new comments and tasks, adding them to the users' notifications list.
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It would be great to have a little warning icon of some sort (maybe ✋ or 👁️) before sending a comment so we are aware the client is going to be notified. Even after mapping every scenario out (regular tasks, internal tasks, inbox messages, assigned inbox messages) I still have trouble understanding when a client will receive a notification when I leave a message on a project or email inside of Atarim. More than once I've left a comment I didn't expect the client to see only for them to email me about it later! Other times I left a comment expecting the client to see it and they never received it.
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This will allow a cleaner experience month to month so we can see what tasks remain easier. Great for clients on monthly maintenance plans. I have clients that we use this tool to manage monthly edits. Several clients have 100's of tasks and even thought they were completed a year ago we still see these green dots all over the pages. I have to manually go in and delete all these completed tasks just to clean up the space.
2
Add the ability to get desktop notifications for tasks and projects that are assigned to me.
2
Add the ability to add Emojis as reactions to a comment.
1
Our Wordpress plugin is built with PHP (like 99% of other WordPress plugins), we will be rebuilding the front-end using the same code-base as the app: using React. In an effort to create an unmatched collaborative experience, this also needs to extend to the plugin. When a task is created, if anyone else is looking at the page, they should see this without refreshing for example.
1